Digitalization makes us discover new needs and gives us new stimuli. we want to be an Administration that anticipates the needs of the Romans and does not chase them”. LAZIOcrea led the entire digital strategy during the Covid-19 emergency. Maurizio Stumbo, the company’s Information Systems Director , underlined the need to start first from organizational models to implement a real change, highlighting that “only when they are clear, a technology can make a difference” .
which is why companies like LAZIOcrea
According to Stumbo, citizens are ready fusion database for change, must “design processes that start from the user experience, this is an absolute procedural revolution for us”. For this reason, for example, LAZIOcrea has developed a web app for booking the vaccine, thus considering all segments of the population and not just those most inclined to use mobile apps. A new and renewed reputation for the PA In short, many ideas, but above all a moment to seize as Andrea Rangone said in closing, underlining how in this last period the Italian Public Administration has managed to earn the trust of citizens, building a new reputation compared to the past.
We are living in an epochal moment
“This is the right moment: on the one hand there is the new cultural awareness that has changed the way of thinking of many players within the PA; on the other hand they have the new trust earned at this moment by the sector. and this is an opportunity not to be wasted. So the real question to ask is: ‘If not now, when?’” .
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Visit the Forum PA website to relive the Salesforce roundtable “Improving the citizen experience for a resilient PA: from organizational models to digital platforms” solidarity and sustainability in public health: the challenges and changes of the National Health System Resilience, solidarity and sustainability in public health: challenges and changes in the NHS 4 minute read Innovating in the PA is a mission, and to do so you need agile solutions.
Public Administration Augustus Davico
Enabling platforms and a “customer-centric” vision how to create your new year pop-ups with poptine Innovating in the PA is a mission, and to do so you need agile solutions, enabling platforms and a “customer-centric” vision 5 minute read See related content by topic Events of other third partiesOur blog postsinute read Share the article In recent months, we have finally begun to enjoy a daily life that is more similar to what it used to be, but no one can deny that the pandemic has accelerated some important changes and started new dynamics (even positive ones) that we should take into account.
Focused on understanding the changes
Giulia de Bernard de Fauconval, Shreya burkina faso leads Ghosh, Ludovica Rizzo and Blanka Nakova, students who recently completed the MAFED, the Master in Fashion, Experience & Design Management at SDA Bocconi School of Management in Milan, have tried to better understand what “ New Normal” means for brands and what effects it has generated in concrete terms. The new study project, which this year again saw the support of Salesforce, in the habits and customs of those who buy clothing and consumer goods connected to the fashion sector , from fast fashion to luxury.
